online services

Online Services

Online Access

We give our clients online access to their data. ANYTIME, ANYWHERE, VIA ANY DEVICE. That’s when, where and how you can access your Owner Portal.

Streamlined Maintenance Requests

We accept and respond to maintenance requests online. We’re talking instant notification, status updates and a clear paper trail. We generate and schedule work orders, then assign them to maintenance staff immediately.

Security Policy

We know how important your personal information is, which is why we employ some of the most advanced technology for Internet security available today. When you access our site, sensitive information you send such as passwords and bank account numbers, is encrypted using the industry-standard Secure Socket Layer (SSL), ensuring your data is safe, secure, and available only to authorized users in our organization.

We also provide each user with a unique username and password that must be entered each time a user logs on. We then issue a session cookie that we use to log information that tells us which user is performing key actions within the software. The cookie itself doesn’t contain any confidential information, but it can be used to reliably track which user account triggered the action within the software.

In addition, we store customer data in a secure server environment that uses 24×7 onsite staff, security camera monitoring, and biometric scanning for controlled access. In addition, we leverage firewalls and other advanced technology to prevent interference or access from outside intruders. Data encryption, hardened patched operating systems, firewalls, and world-class physical security help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of customer data.